These Terms and Conditions govern your use of the 499com platform, including all casino games, sports betting markets, payment services, and account features available at 499com.app. Please read this document carefully before registering or placing any wager.
The summary below highlights the most important principles. It does not replace the full legal text. All players are required to read the complete Terms and Conditions document in full.
You must be at least 18 years of age to register a 499com account. Creating an account on behalf of another person or while under the legal age is strictly prohibited and will result in immediate account termination and forfeiture of funds.
Each player may hold exactly one 499com account linked to a single verified Bangladesh mobile number. Multiple accounts are prohibited. If duplicate accounts are detected, 499com reserves the right to close all associated accounts and retain any outstanding balances.
All transactions are processed in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, or SureCash. Minimum deposit is ৳200. Minimum withdrawal is ৳500. Withdrawals are processed to the same payment method used for the most recent deposit.
Fraud, collusion, use of automated betting software, bonus abuse, money laundering, and any attempt to manipulate game outcomes are strictly prohibited. 499com employs monitoring systems to detect and act on violations immediately.
All promotional bonuses and free credit offers are subject to wagering requirements, validity periods, and game restrictions. Bonus terms are published individually for each promotion and form part of these Terms and Conditions by reference.
499com provides deposit limits, session time alerts, cooling-off periods, and self-exclusion tools to all players. Using these tools is encouraged. If gambling is causing distress, contact the support team or visit the Responsible Gaming page at any time.
Important Notice: By accessing, registering, or using the 499com platform in any capacity, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision of these Terms, you must not use the 499com platform.
These Terms and Conditions (hereinafter referred to as "the Terms") constitute a legally binding agreement between you (the "Player" or "User") and 499com (the "Platform", "We", "Us", or "Our"), the operator of the website accessible at https://499com.app. These Terms govern all access to and use of the 499com platform, including but not limited to account registration, deposits, withdrawals, participation in casino games, sports betting markets, promotional offers, and all other services made available through the platform.
By completing the registration process, depositing funds, or placing any wager on 499com, you confirm that you have read and accepted these Terms in full. Continued use of the platform following any published amendment to these Terms constitutes acceptance of the revised version.
These Terms should be read in conjunction with the Privacy Policy and the Responsible Gaming policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 499com.
The 499com platform is strictly available to individuals who are 18 years of age or older. By registering an account, you warrant that you meet this minimum age requirement. 499com reserves the right to request documentary proof of age at any time. Where a player is found to be under 18, the account will be closed immediately, all pending withdrawals will be cancelled, and any deposited or bonus funds will be forfeited without exception.
The 499com platform is operated primarily for players located in Bangladesh. It is your sole responsibility to verify that accessing and using online gambling services is lawful in your jurisdiction before registering. 499com makes no representation that its services are legal in any jurisdiction outside Bangladesh. Players accessing the platform from restricted territories do so at their own risk and may have their accounts closed without notice.
To access the full range of 499com services, you must register a personal account. You agree to provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, Bangladesh mobile number, and any other details requested. You agree to update this information promptly if it changes. 499com reserves the right to suspend or close any account where registration details are found to be false, incomplete, or misleading.
Each individual player is permitted to hold exactly one active account on the 499com platform, registered to a single verified Bangladesh mobile number. Operating multiple accounts — whether using the same or different personal details — is prohibited. Where duplicate accounts are identified, 499com may close all accounts associated with that individual without prior notice and retain any outstanding balances across those accounts.
499com operates a Know Your Customer (KYC) verification process. Players may be required to submit copies of a valid national identity document, proof of address, or proof of payment method ownership before withdrawals are processed or at any other time deemed necessary by the platform. Failure to complete verification within a reasonable timeframe may result in withdrawal delays or account suspension.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username, password, and any one-time verification codes. You must not share your account credentials with any third party under any circumstances. All activity conducted through your 499com account — whether or not authorised by you — is your responsibility.
If you suspect that your account has been accessed by an unauthorised party, you must notify 499com immediately by contacting the support team at [email protected]. 499com will investigate all reported unauthorised access incidents and take appropriate action, but accepts no liability for losses incurred prior to the notification being received.
499com reserves the right to temporarily suspend an account where unusual login activity, payment anomalies, or potential security breaches are detected, pending a security review. During any such suspension, the player will be notified where reasonably practicable.
499com accepts deposits and processes withdrawals exclusively through the following Bangladesh mobile financial services: bKash, Nagad, Rocket, Upay, and SureCash. All transactions are conducted in Bangladeshi Taka (BDT). 499com does not currently accept international card payments, bank wire transfers, or cryptocurrency transactions.
The minimum single deposit amount is ৳200. There is no fixed maximum deposit limit; however, 499com reserves the right to apply transaction limits at the account level where required for compliance, fraud prevention, or responsible gaming purposes. Deposits are typically credited to the player's account within sixty (60) seconds of the transaction being confirmed by the relevant payment provider.
The minimum single withdrawal amount is ৳500. Withdrawals are processed to the same payment method used for the player's most recent deposit. 499com targets a withdrawal processing time of one (1) to three (3) hours for standard requests during normal operating hours. Processing times may be extended where a withdrawal triggers a KYC review, where the withdrawal amount exceeds standard thresholds, or during periods of exceptionally high transaction volume.
Withdrawal requests may be declined or delayed in the following circumstances: the account has not completed identity verification; the account is under investigation for a potential breach of these Terms; the withdrawal amount includes bonus funds that have not met the applicable wagering requirements; or the platform has reasonable grounds to suspect fraudulent activity associated with the account.
499com does not charge platform-side fees on deposits or withdrawals. However, the payment service provider (bKash, Nagad, Rocket, Upay, or SureCash) may apply their own transaction charges in accordance with their individual fee schedules, over which 499com has no control.
From time to time, 499com may offer promotional bonuses, deposit match offers, free spins, cashback rewards, and other incentives to new and existing players. All such promotions are subject to individual terms and conditions that specify the offer amount, qualifying deposit, wagering requirement, eligible games, validity period, and maximum withdrawal from bonus winnings. These individual promotion terms are published alongside the relevant offer and are incorporated into these Terms by reference.
Unless otherwise stated in the specific promotion terms, bonus funds are subject to a wagering requirement before any associated winnings may be withdrawn. The applicable wagering multiplier will be stated clearly in the promotion description. Wagering requirements must be completed within the validity period of the bonus; any unused bonus funds or bonus-derived winnings will expire at the end of the validity period.
Bonus abuse — including but not limited to registering multiple accounts to claim the same offer, using automated systems to meet wagering requirements, placing hedging bets across casino games to meet wagering requirements at minimal risk, or engaging in any other form of strategic play that exploits promotional terms — is strictly prohibited. 499com reserves the right to void bonuses, cancel associated winnings, and close accounts found to be engaged in bonus abuse.
499com reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. Where a promotion is withdrawn after a player has already claimed the offer, the terms in force at the time of the claim shall continue to apply to any bonus funds already credited.
All casino games, slot titles, and instant game outcomes available on the 499com platform are determined by certified random number generators (RNGs). The RNGs used by 499com's game providers — including Pragmatic Play, Microgaming, NetEnt, Evolution Gaming, Spribe, and Ezugi — are independently tested to ensure genuinely random and unpredictable outcomes on every game round.
All sports betting markets, including live in-play cricket markets covering BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures, are governed by the specific market rules published on the relevant betting page. In the event of a dispute regarding a sports betting outcome, the decision of 499com's trading team shall be final, subject to the internal dispute resolution process described in Section 14 of these Terms.
A bet may be declared void in the following circumstances: the event is cancelled or postponed without a rescheduled date within forty-eight (48) hours; the market is suspended due to a data integrity error; or the odds at which the bet was accepted were clearly erroneous. Where a bet is declared void, the stake will be returned to the player's account balance in full.
Minimum and maximum stake limits apply to individual game types and betting markets. These limits are displayed within the game interface or betting market at the time of play and may be adjusted by 499com at any time. Players who attempt to place bets exceeding published maximum stake limits may have the excess portion of the stake returned or the bet declined at the platform's discretion.
The following activities are strictly prohibited on the 499com platform. Engaging in any of these activities may result in immediate account suspension, forfeiture of balances, and, where applicable, referral to relevant authorities:
499com is committed to promoting responsible gambling and providing tools that help players maintain control of their gambling activity. The following responsible gaming features are available to all registered players via the account dashboard:
499com enforces an 18+ age policy at registration and prior to first withdrawal. Where there is a reasonable suspicion that a player is under 18 or is gambling problematically, 499com may impose account restrictions proactively. For guidance and support, players can also visit the Responsible Gaming page or contact the support team at [email protected] at any time.
All content on the 499com platform — including but not limited to logos, graphics, game interfaces, software, written text, and the overall design and layout of the website — is the exclusive property of 499com or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial gambling entertainment purposes.
You must not copy, reproduce, distribute, publicly display, modify, or create derivative works from any content on the 499com platform without express written permission from 499com. Unauthorised use of any platform content may result in account termination and legal action.
To the maximum extent permitted by applicable law, 499com shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds, loss of data, loss of profit, or interruption of service. This limitation applies regardless of whether such damages arise from contract, tort, negligence, or any other legal theory.
499com does not guarantee uninterrupted access to the platform. Scheduled maintenance, emergency technical work, third-party payment provider outages, or circumstances beyond 499com's reasonable control may result in temporary service unavailability. 499com will endeavour to provide reasonable advance notice of planned maintenance where possible.
Nothing in these Terms shall exclude liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by law.
499com collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering a 499com account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data held by 499com by contacting the support team at [email protected].
499com reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, 499com will provide reasonable notice by publishing the updated Terms on this page with a revised effective date and, where practicable, by notifying registered players via the contact details held on their account. Your continued use of the platform following the publication of amended Terms constitutes acceptance of the revised version. If you do not accept an amendment, you must cease using the platform and may request account closure and withdrawal of any available balance.
Players may request closure of their 499com account at any time by contacting the support team at [email protected]. Upon receipt of a closure request, 499com will process any valid pending withdrawal of the available account balance to the player's verified payment method before closing the account. Account closure requests are typically processed within five (5) business days.
499com reserves the right to suspend or permanently close any player account, with or without prior notice, where: the player has breached any provision of these Terms; the player is found to be under 18 years of age; the account shows evidence of fraudulent, abusive, or criminal activity; continued operation of the account poses a compliance risk to the platform; or the player's jurisdiction restricts the provision of online gambling services. Where an account is closed by 499com for cause, any outstanding balance may be forfeited depending on the nature of the breach.
These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the operation of the 499com platform. In the event of a dispute, players are encouraged to contact the 499com support team in the first instance to seek an informal resolution.
If an informal resolution cannot be reached, the matter will be escalated to the 499com compliance team for a formal review. The decision of the compliance team shall be communicated in writing within fourteen (14) business days of the formal complaint being received. 499com's decision following a formal review shall be final and binding, save for any statutory rights you may have under applicable consumer protection law.
For all queries, complaints, responsible gaming requests, or account support matters, please contact the 499com support team using the details below. All contact must be made in writing. 499com does not operate a telephone support line.
499com aims to respond to all written support queries within two (2) hours for account and payment matters, and within thirty (30) minutes for urgent account security concerns.
Now that you have reviewed the 499com Terms and Conditions, you can log in and start playing. Explore live cricket betting on BPL and IPL markets, 200+ live casino tables, 500+ slot titles, and fast-play games including Relax Fishing and Hi-Lo — all with BDT deposits via bKash and Nagad. Players must be 18 or older.